Troubleshooting

Select your lock below to get troubleshooting videos and more info.

If you don't see what you are looking for feel free to fill this form out and our Master Safe Technician will be able to reach out and help you with his extensive wizard knowledge.

TopLit

BackLit

ProLogic

ScanLogic

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NAME

NAME

NAME

ESL5

ESL10

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Dial Lock Troubleshooting

- Dial Sequence
- How to Use Mechanical Lock

- Lock Swap

Don't see your lock here? Contact us for more help here.

Repair My Safe

Lost My Combo

Service My Safe

Identify Your Lock

Lock Command

Press

*8#

Lock Feedback

Docs

My Lock Documents

Mechanical Dial Lock

Sargent and Greenleaf (S&G)

"HOW TO" VIDEOS AND TUTORIALS

Mechanical Lock vs. Electronic Lock

How to Dial Your Mechanical Combination